To Enable Organisational Change, Skills Transfer & Innovation: Best Practice and Challenges
With increasingly complex technology landscapes within most organisations the need for the IT departments to communicate and share efficiently as well as having transparency across the organisation is more important than ever to ensure the smooth deployments of a higher number of systems and applications with more changes per year and more complexity and risk to the implemented change.
We have seen across many industries over the last couple of years significant deployment failures with customer outages costing millions in compensation post-event.
Facilitating improvements in communication, knowledge sharing and transparency across the organisation is fundamental to reducing these types of issues.
This need for improved communication naturally leads to the creation of various Communities of Practice, to allow people to share experiences and knowledge with other members of the company either within the same group or outside the structured organisational boundaries.