Cookie Notice

Updated September 2026

esynergy Solutions Limited (“esynergy”, “we”, “us” or “our”) uses cookies and similar technologies on our website.

This Cookie Notice explains what cookies and similar technologies are, how we use them, when your consent is required and how you can manage your preferences.

This notice should be read alongside our Data Privacy and Retention Policy.

Our use of cookies and similar technologies is governed principally by the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended, and, where personal information is processed, the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.

What are cookies?

Cookies are small files that may be stored on your computer, mobile phone, tablet or other device when you visit a website.

Cookies can perform a variety of functions, including:

• enabling a website to operate correctly;
• maintaining security;
• remembering settings or preferences;
• understanding how visitors use a website;
• helping improve website performance; and
• supporting analytics or other website
• Cookies may be session cookies, which are normally deleted when you close your browser, or persistent cookies, which remain on your device for a specified period or until they are deleted.

Cookies may also be first-party cookies, set by esynergy through our website, or third-party cookies, set by another organisation whose services or content are used on our website.

Similar technologies

The rules applying to cookies can also apply to other technologies which store information on, or access information from, your device. These may include tracking pixels, scripts and tags, local storage, device identifiers, device fingerprinting and similar website technologies.

In this notice, references to cookies include these similar technologies where appropriate.

How we use cookies

Strictly necessary cookies

We use a strictly necessary first-party cookie to remember whether you have accepted or declined analytics cookies. This enables the website to remember your preference and avoid repeatedly displaying the cookie banner.

Your consent is not required for this cookie because it is necessary to record and respect your cookie choice.

Analytics cookies

We use Google Analytics 4 (“GA4”) to help us understand how visitors use our website. GA4 is only loaded after you have chosen to accept analytics cookies through our cookie banner.

If you decline analytics cookies, Google Analytics does not load.

Google Analytics may process information such as pages visited, interactions with website content, device and browser information, approximate location information and information about how visitors arrived at and use the website.

Google Analytics is provided by Google. The analytics cookies are set as first-party cookies on our website, while Google acts as our data processor in connection with the analytics service.

Marketing and advertising cookies

We do not currently use advertising or behavioural marketing cookies on our website.

If this changes in the future, we will update this Cookie Notice and obtain consent where required before using those technologies.

Cookie consent and your choices

Our cookie banner is custom-built into the website. When you first visit the website and no cookie preference has previously been stored, the banner is displayed.

You can choose to:

• accept analytics cookies; or
• decline analytics
• If you accept analytics cookies, Google Analytics 4 is enabled. If you decline analytics cookies, Google Analytics is not loaded.

Your choice is stored so that we can remember your preference. You can change your choice at any time by selecting the “Cookie Consent” link in the footer of our website.

Continuing to browse the website will not, by itself, be treated as consent to analytics cookies.

Cookies currently used on our website

Cookie	Provider		Purpose		Category		Duration
cookie_consent		esynergy		Stores whether the visitor accepted or declined analytics cookies so that the website can remember the visitor’s preference.		Strictly necessary		365 days
_ga		Google Analytics		Used to distinguish website visitors for analytics purposes.		Analytics		Up to 2 years
_ga_<property>		Google Analytics		Used by Google Analytics 4 to maintain session and visitor information.		Analytics		Up to 2 years

Google Analytics cookies are only set after you have provided consent.

Scripts and tags

Google Analytics 4 is loaded through gtag.js and is loaded conditionally only after consent has been given.

At the date of this notice, no other analytics, advertising or marketing tags have been identified in the website theme.

Third-party links and content

Our website may contain links to third-party websites or services, including social media and professional networking platforms.

Following a link to another website does not mean that esynergy places that organisation’s cookies on your device. Once you leave our website, the privacy and cookie practices of the third-party website will apply.

We recommend reviewing the relevant organisation’s privacy and cookie information before providing personal information to them.

Changing your preferences

You can change your cookie choice at any time using the “Cookie Consent” link in the footer of our website.

You can also control cookies using your browser settings. Most browsers allow you to view, delete or block cookies, or change how your browser handles them.

Blocking all cookies may affect the operation of some website functions, particularly where a cookie is necessary to provide a service you request.

Personal information collected through cookies

Some cookies and similar technologies may involve the processing of personal information. Where this occurs, we process that information in accordance with applicable data protection law and our Data Privacy and Retention Policy.

Our Data Privacy and Retention Policy explains the lawful bases on which we process personal information, who we may share it with, international transfers, retention, security and your data protection rights.

International processing

Google or other technology providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we apply the safeguards required by applicable UK data protection law. Further information is available in our Data Privacy and Retention Policy.

Changes to this Cookie Notice

We may update this Cookie Notice from time to time to reflect changes to our website, the technologies or service providers we use, legal or regulatory developments, or changes to our business activities.

The latest version will be published on our website. Where a change materially affects technologies for which consent is required, we will seek fresh consent where required by law.

Contact

If you have questions about our use of cookies or similar technologies, please contact:

Data Protection Contact esynergy Solutions Limited Email: gdpr@esynergy.co.uk