whitepapers

What does the Consumer Duty mean to your business

The financial services industry is about to change how it interacts with its customers

The Consumer Duty is the perfect catalyst to radically re-orient your operations around your customer: Streamlining your operations, launching new customer-centric products and sparking data-driven innovation. This user-centred approach is a core tenet of agile ways of working, proven to lead to less support queries, less time spent fixing software and more satisfied customers.

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What does the Consumer Duty mean to your business

In this white paper, we want to explore what the Duty means for financial services enterprises, how you can strategically and technologically comply with the Duty and what business opportunities lie hidden within it!