FinOps transformation: Driving cloud cost efficiencies with metrics
Cloud & Platforms
Financial Services
FinTech
3 min read
A leading financial services provider recognized the need to optimize its annual Azure cloud spend of over £10M by embedding FinOps practices and fostering a cost-conscious culture. Partnering with esynergy, they embarked on a structured FinOps transformation, using metrics to achieve significant cost efficiencies.
Achieving cost transparency and cultural shift
The organization faced challenges in gaining visibility into cloud expenditures while aligning cost management with strategic objectives. Key goals included establishing clear cost ownership, implementing governance processes, and fostering a shared understanding of cost drivers across teams. With esynergy’s support, the organization initiated a cultural shift toward cost efficiency and transparency.
“Working with esynergy has been instrumental in our FinOps transformation. Their expertise and structured approach have not only helped us achieve immediate cost savings but also fostered a deeper understanding and commitment to cost efficiency within our team. We’re confident that this partnership will continue to drive sustainable financial benefits and support our growth and innovation goals.”
A comprehensive FinOps roadmap
esynergy collaborated with the organization to develop a phased FinOps roadmap—Crawl, Walk, and Run—enabling gradual, sustainable progress. During the initial Crawl phase, focus areas included:
1. Cost savings: Identifying and quantifying savings across cloud services
2. Lost savings tracking: Measuring unresolved opportunities for cost savings
3. Stakeholder assessment: A 10-question assessment gauging cloud cost awareness among key stakeholders, providing a foundation for cultural change
Deliverables included a FinOps opportunity register, a lost savings KPI dashboard, and a standardized tagging strategy.
Tangible cost savings and a maturing FinOps culture
By implementing this roadmap and leveraging esynergy’s expertise, the organization achieved significant milestones:
Identified £3M+ in potential cost savings, representing 30% of the cloud spend
Realized £600K in savings within the initial phase

Established a FinOps Board and Steering Group to govern cost initiatives

Conducted stakeholder assessments to monitor cultural shifts

Recruited a dedicated FinOps resource to drive ongoing transformation
The organization continues its FinOps journey, focusing on continuous improvement, metrics-driven insights, and unlocking further efficiencies to support growth and innovation.
Partnering with our client on their FinOps transformation has been an exciting journey. By leveraging our metrics-driven approach and developing a comprehensive FinOps roadmap, we’ve been able to help them identify significant cost-saving opportunities and establish a strong foundation for a cost-conscious culture across their organization.”
Nia Batten
Client Partner
esynergy
Cloud & Platforms
Financial Services
FinTech
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