Quality Management Statement

Quality Management Statement

Updated May 2022

eSynergy Solutions Limited is a technology consultancy that builds products, platforms and services that accelerate digital business outcomes for our clients.

We work with government bodies, financial services organisations and high-growth start-ups across the UK, supporting them day in and day out and enabling them to achieve and exceed their goals.

We strive to provide our clients with the best possible experience and we are proud to hold ISO 9001 certification, an internationally recognised standard that ensures our services meet the needs of our clients through a robust quality management system.

Our projects are delivered through best practices – Agile, DevOps, security, open-source and user centric design are fundamental to our service offerings and define the consulting experiences we provide.

esynergy engages with our clients on the basis of our core principals of:

  • Honesty
  • Collaboration
  • Growth

In the spirit of those principals our main business objectives are to always:

  • be a trusted partner to our clients,
  • work in sync with our clients to support them in achieving their goals,
  • demonstrate a high level of skill and professionalism in everything we do,
  • be highly responsive to clients so they trust we will always be there when they need us,
  • think creatively about problems and use all our experience to deliver the clearest most affordable solution for each individual client,
  • keep bringing in new talent, developing new service offerings and expanding into new markets to increase our skills , knowledge and experience to the benefits of our clients.

We developed and implemented our quality management system to strengthen our ways of working. To support us as we work to improve performance and maintain strong high quality client focused services. And to provide a sound basis for our sustainable development and corporate social responsibility initiatives.

Our clients can rest assured that our ISO 9001 certification demonstrates that we have robust, clearly defined procedures in place in all our business areas (hiring, contract management, supply chain management, risk management, handling of documents and data security) and have strong business continuity processes in place.

eSynergy Solutions Limited is confident that we run our operations with transparency in mind and we embrace the pursuit of quality in our daily work, as we continuously challenge ourselves to improve to deliver services that meet or exceed the needs and expectations of our clients.

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